About Us
National One Point of Contact
Corporate Profile
iCheck is proudly Canadian owned and operated. Our Head Office is located in Milton, Ontario, Canada.
iCheck’s success is attributed to exceptional people doing exceptional work. We strive to attract and develop team players who will maintain our culture of integrity, continuous improvement and achieving service excellence. Providing a positive environment for job satisfaction, personal growth and self-fulfillment is the key to our continued success.
iCheck Inc. is committed to the highest standards of ethics and integrity. We are responsible to our clients, to iCheck employees and their families.
ETHICS – Our interactions with all segments of society must reflect the highest standards.
INTEGRITY – We maintain the highest standards – ethical, moral and legal – in all our dealings with our clients and with each other, without compromise.
CULTURE – Fostering teamwork is a fundamental belief within iCheck. We strive to create a work culture that values collaboration. In a teamwork environment, people understand and believe that thinking, planning, decisions and actions are better when done cooperatively.
ENVIRONMENT – iCheck is committed to utilizing green products in an efficient and responsible manner while maintaining our standards of excellence.
CORPORATE RESPONSIBILITY – iCheck proudly supports various local and national charities. We recognize the importance of contributing to our community through direct participation in social events and charitable work.
Canada’s facility maintenance leader.
Our Vision
Our mission is to provide premier, client focused, reliable, national general maintenance and repair service. We achieve this goal through meeting or exceeding our clients’ quality and delivery requirements.
Client Focused
Our clients always come FIrst. To achieve this, we provide 24/7 support to our entire client base. Our clients will be able to reach our client service team any time they need assistance. We provide solutions to our clients including cost effective service advice, bilingual client service assistance and emergency service.
Client Satisfaction
Meeting or exceeding client expectations is a priority. We achieve this by complying with all service agreement requirements, anticipating and responding to our clients’ needs.
Alliances
iCheck is a proud member of IFMA – IFMA is the world’s largest and most widely recognized international association for professional facility managers, supporting more than 23,000 members in 100 countries. The association’s members, represented in 140 chapters and 16 councils worldwide, manage more than 37 billion square feet of property and annually purchase more than $100 billion in products and services. Formed in 1980, IFMA certifies facility managers, conducts research, provides educational programs, recognizes facility management degree and certificate programs, and produces World Workplace, the world’s largest facility management conference and exposition. Visit IFMA International or our local chapter IFMA Greater Toronto & South Central Ontario Chapter
iCheck is a proud member of Connex (Formerly PRSM) – Connex is the leading multi-site facilities management association and is comprised of North America’s most innovative and reputable retailers and suppliers. Connex is a dynamic organization committed to advancing the industry and the careers of those engaged in the retail facilities maintenance profession. Connex empowers facilities management professionals with best practices, benchmarking, education, discussion forums and trusted partnerships. Understanding the needs of our clients is the first step in providing solutions! Visit Connex online
iCheck is a proud member of ISSA – ISSA is determined to remain the leading worldwide association for the cleaning industry by representing all the professions it encompasses and by allying with other trade organizations that share its members’ common goals. In doing so, the association plans to leverage the strength of its global cleaning community to change the way the world views cleaning – increasing the appreciation for cleaning as an investment in human health, the environment and an improved bottom line. Visit ISSA online here.
iCheck is a proud Associate Member of ACMO – The Association of Condominium Managers of Ontario was formed in 1977 to represent the collective aims for condominium managers in Ontario. Their mission is to enhance the condominium management profession by advocating the quality performance of condominium property managers and management companies. Through various educational programs and exams, ACMO provides industry professionals the resources they need to obtain the R.C.M. designation. For more information about ACMO visit them online.
Our Team
We understand that our success depends on the quality of the GMTs and trades that we select.
We screen our candidates for:
- Experience
- Communication/ customer service skills
- Ability to problem solve
- Professionalism
- Integrity
A five step process is used:
- Resume screening, including skills matrix pre-qualification
- Interview
- Criminal Record Check
- Reference Check
- Verify insurance compliancy
- GMTs are trained to use their eyes and ears to complete the specific work order and to report back any other potential needs
- GMTs communicate additional information regularly to our Account Managers and CSR Team
- Together we strive to take the pro-active approach in every situation
